FAQs

Are you fully qualified?

Yes Jacqui Parfitt is a fully qualified chartered physiotherapist and is registered with the Health Professions Council.

Do I need a doctors' referral?

You do not necessarily need to see your doctor prior to physiotherapy, unless your insurance company stipulates this. If you are paying for treatment independently you are fine to see a physiotherapist first. We may contact your GP or ask you to visit them if we feel this is necessary.

How much does each treatment cost?

Assessment and treatment both cost £47.50 for a 40 minute session. Occasionally shorter treatment sessions are indicated, if this is the case reduced costs would be discussed prior to booking the appointment.

Please note these fees are only applicable when payment is made at the time of appointment.

Do you accept credit/debit cards?

Yes, now we are based at Lochaber Complementary Health Clinic we accept payment by credit/debit card.

Can I claim on my insurance?

We are recognised by most, but not all, insurers. Please phone us to check before booking an appointment; you are also advised to check with your insurance company whether they have any requirements (such as a doctor referral) before authorising treatment.

What do I wear to the sessions?

It is recommended that you wear loose fitting clothing. Shorts are normally required for lower limb problems. Vest tops are useful for upper limb problems. Your physiotherapist will usually require you to partially undress to assess and treat your problem appropriately.

Can a friend/relative accompany me?

Of course you are welcome to have a friend or family member in the treatment room if you wish. Children and babies are also welcome, although you may find it easier for someone else to look after them, so there are no distractions during your session!

What should I expect from my first visit?

On the initial visit your physiotherapist will need to perform a thorough assessment. This begins with a talk about the problem and your general health. You will then have a physical assessment which will help identify the affected tissues.
This helps your physiotherapist make an accurate diagnosis of what the problem is. The assesment findings will be discussed with you along with your treatment options and advise on managing your condition.

If you have any other questions please do not hesitate to contact me.